Shipping & Returns


  • In the unlikely event that you are not satisfied, please return your item(s) to us, in resalable condition, in the original manufacturer packaging (if available). Please include your receipt (or a copy) and your daytime contact information.
  • Merchandise may be exchanged or returned for a credit within 30 days of your purchase.
  • Shipping and handling fees will not be refunded.
  • Any other refunds will be issued within 14 days.
  • Restocking fee for normal stock items: 10-15%
  • Restocking fee for special ordered items and steel channel: 25%
  • All returns need to have an RGA number. Please email and/or call us for an RGA #.
  • For questions, please contact us at


  • Most orders are shipped within 24hours of the order being placed.
  • Tool repair parts will ship within 48 hours.
  • Orders with UPS Priority Shipping can ship the same day if placed before 3:00pm.
  • Shipping charges are calculated by the shipping zip code and the item weight. If the item needs to be shipped today, please call. Our sales reps can expedite shipping.
  • Our database does not have ALL the weights for items in it. Please use the shipping figure as a "best guess" estimate. If it is significantly more, we will call and/or email you.
  • Items that require shipping via truck may not necessarily ship the same day that they are placed, regardless of order entry time.
  • We no longer ship on UPS/Fedex Collect Accounts.

Other Notes

  • UPS: Shipping estimates are fairly accurate for domestic shipping. International orders will often be charged additional tariffs and duties. 
  • You will be contacted regarding international shipments.
  • Please make sure your shipping address is correct!
  • You will be charged an additional $5-10 if UPS or the USPS determines that your address is incorrect.
  • USPS: Most shipments are trackable. Parcel post is not. USPS is the preferred method for international shipments. We do NOT ship via parcel post or standard envelopes. USPS Priority only.