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FAQ FAQ
Frequently Asked Questions:



Product Notes:

  • You will be contacted via email or phone for backordered items. We order from our vendors weekly, so many backorders can be filled within 7-10 days.
  • Many items are packaged in a certain size. We often break the packages to sell items individually. Please email our sales department for pricing/availability for partial cases and packages.
  • Many items in our catalog are discontinued or superceded (mainly tool parts). Please read all the item descriptions before ordering parts. If an item has "USE#" or "REPL#" in the description, please try searching under the new part number.

    Site Notes:
  • Product listings can be resorted by clicking on the column header (i.e. "Quantity", "Model", "Product Name").
  • By clicking on "Quantity", you can show the In-Stock items at the top of the list.
  • If the standard Search fails, try using the Advanced Search. It allows you to search the item
    description as well as the model name.

    Parts Pricing:
  • Because we stock such a vast variety of parts, we cannot update all of the discontinued
    and replacement parts from our vendors. If a part you ordered has been discontinued,
    a substitute part may be sent in place of the original part.
  • We will honor website prices for items we have in stock. If the item has been discontinued
    or needs to be reordered, we cannot guarantee the same price.
  • Large parts orders may receive quantity discounts.

    Credit Card Orders:
  • We will contact you for the 3 digit code on the back of your card.
  • There is NOT a place to enter it in the payment section of the site.

    Check & Cash Orders:
  • There is a $10 minimum for orders paid by check.
  • There is no minimum for cash orders.

    Miscellaneous Charges:
  • Minimum Credit Card Order: $25
  • Minimum Credit & Account Orders: $20
  • Restocking Fees:
        -Stock Items: 25%
        -Non-Stock Items: 40%
  • $5 Minimum Order + Shipping

    Repair Estimates:
  • $15 - for standard tools
  • $25 - for roto-hammer drills
  • NO CHARGE if tool is repaired



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    G&S Fastening Systems
    sales@gsfasteners.com
    600 Front Street
    Whitehall, PA 18052
    Phone: 610-264-7595
    Hours: 7:30-5pm M-F
    110 Penn Am Drive
    Quakertown, PA 18951
    Phone: 610-264-7595
    Hours: 7:30-4pm M-F
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